{"id":14,"date":"2025-07-26T07:40:51","date_gmt":"2025-07-26T05:40:51","guid":{"rendered":"https:\/\/gioiaestetica.ch\/?page_id=14"},"modified":"2025-07-27T18:33:54","modified_gmt":"2025-07-27T16:33:54","slug":"politica-di-reso-e-rimborso","status":"publish","type":"page","link":"https:\/\/gioiaestetica.ch\/en\/politica-di-reso-e-rimborso\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"text-align: center;\">Return and Refund Policy \u2013 Gioia Estetica Beauty &amp; Nails<\/h2>\n<p>Customer satisfaction is essential to Gioia Estetica Beauty &amp; Nails. We offer a transparent return and refund policy in accordance with Swiss e-commerce regulations (LUCI, FADP, and UCA).<\/p>\n<h2>Return Conditions<\/h2>\n<ul>\n<li>Physical products can be returned within 14 days from the date of receipt.<\/li>\n<li>Items must be unused, intact, and in their original packaging.<\/li>\n<li>Hygiene and personal care products cannot be returned if the packaging has been opened (for sanitary reasons).<\/li>\n<li>Dienstleistungen (wie Termine oder Sch\u00f6nheitsbehandlungen) k\u00f6nnen bis sp\u00e4testens 24 Stunden vorher ohne Strafgeb\u00fchren storniert werden.<\/li>\n<\/ul>\n<h2>Refund Conditions<\/h2>\n<ul>\n<li>After the return is approved, the refund will be processed within 5\u201310 business days using the same payment method.<\/li>\n<li>Return shipping costs are the responsibility of the customer, except in cases of our error or a defective product.<\/li>\n<\/ul>\n<h2>Damaged or incorrect products<\/h2>\n<ul>\n<li>If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receipt at the following email address: info@gioiaestetica.ch<\/li>\n<li>In this case, we will cover the return shipping costs and send you a new product at no additional charge<\/li>\n<\/ul>\n<h2>Contact for returns and support<\/h2>\n<p>Gioia Estetica Beauty &amp; Nails<br \/>\nResidenza Leche Park, Via Tommaso Rodari 20, 6500 Bellinzona, Svizzera<br \/>\nPhone: +41 79 197 98 53<br \/>\nEmail: info@gioiaestetica.ch<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Politica di Reso e Rimborso \u2013 Gioia Estetica Beauty &amp; Nails La soddisfazione del cliente \u00e8 fondamentale per Gioia Estetica","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":10152,"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/pages\/14\/revisions\/10152"}],"wp:attachment":[{"href":"https:\/\/gioiaestetica.ch\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}